It's All about Business - Anonymous employee Medallia Employee Review

1.0
22 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH, Work-life balance, flexible working hrs, mental health day offs

Cons

1. Management doesn't care about you anymore, it's all about their business now. Doesn't matter how long have you been here or what you bring to the table, it's all about business & hitting targets and submitting timesheets on a Friday and significant cost cutting. 2. Core Executive board changing frequently, leading to frequent lay off cycles. 3. Hikes are a joke. 4. Promotion cycle is a joke too, they have almost no new opportunities leading to almost no growth in 3-4 yrs time. 5. More accounts churning and less sales leading to less opportunities and less hike, even the bonus is target driven now. 6. Managers do not care if you grow or not. They make sure they're growing and moving forward even if they're responsible for uplifting their teams and their growth, the whole work-culture is pretty much ruined since the acquisition. The managers that really believed in uplifting their teams have left, all amazing folks have left, unfortunately. As I said, it's all about the business now. If they keep losing the talents that's left, I'm not sure where they're gonna end.

Explore other reviews about Medallia

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote, experienced teams that offer learning potential

Cons

KPIs are determined by billable hours which you may not have control over directly

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