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      Medallia

      Engaged employer

      Medallia reviews

      Its a mixed bag - Director Medallia Employee Review

      1.0
      12 Feb 2025
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      - Work-life balance including initiatives aimed at reducing burnout / stress like quarterly mental health day, remote option etc. - Perhaps competitive compensation & benefits.

      Cons

      There are so many but biggest one is: Since PE ownership, executive leadership is ever revolving with 4 CEOs already in 3 years trying to steer ship in multiple directions. - Multiple rounds of layoffs - Lack of transparency. Nobody knows what is going on everything is hush hush

      Explore other reviews about Medallia

      5.0
      3 Jan 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      26 Jun 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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