Great Company to Work at But rebuilding - Sr Manager Professional Services Medallia Employee Review

4.0
19 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The company has a great culture, they truly care about their employees. Since being acquired by private equity they have their ups and downs, but in general we’re trending upwards again. Pay and work is steady, but we’ve got a long way to go to make it back to stable. New C level hires paint an amazing vision for where we’re going.

Cons

A lot of changing leadership the past few years. Benefits reduced recently as well. Drop in overall business.

Explore other reviews about Medallia

5.0
13 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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