Pros
A handful of truly smart and kind colleagues who are doing their best despite the circumstances.
Cons
Leadership is in disarray: With a few rare exceptions, the executive team lacks vision, transparency, inspiration and accountability. There’s a growing disconnect between leadership and employees, and morale has suffered greatly as a result. Outdated technology: The platform feels increasingly archaic, clunky, and hard to scale. Innovation is more talked about than actually delivered. Defeated customers and employees: Many customers express frustration and disappointment, and internal teams are just as disillusioned. Turnover is high, and the mood is often one of resignation, not resilience. Poor benefits: For a company of this size and reputation, the benefits are surprisingly subpar—limited flexibility, weak health coverage, and few meaningful perks. No clear direction: Strategy changes frequently, with little communication or buy-in. Priorities shift constantly, making it hard to gain traction or feel proud of your work.