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      MegaPath

      Acquired by Fusion Connect

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      MegaPath reviews

      Would not recommend for most employees - Anonymous employee MegaPath Employee Review

      3.0
      26 Mar 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - An decent place to work for a year or two if your resume or 'hands on' skills needs building. - More age and background diversity in the staff than at most SF Bay tech companies. - Neither pro or con - benefits and salaries are average for companies of this size, and slightly lower than average for SF Bay tech companies.

      Cons

      The company merges/diverges/reforms itself every couple of years - which seems to be driven by investor priorities (not building a solid company) - with the result that: - There's a high amount of cronyism in promotions and project opportunities. Upper management politics is way too intrusive. - Systems are a hodge podge that have been kludged together with the minimum needed to keep daily operations running - but not enough to provide for efficient best practices. - A surprising amount of work that should be automated must be done by hand, so obvious improvements are costly and over-time is often needed for fixable problems. - Customer emphasis is not on long term retention but on new customers to supplement turn-over, which necessarily limits budgeting and attention to everything else.

      avatar
      MegaPath Response
      8y
      Thank you for your review. Our industry is one that is undergoing constant change through mergers, acquisitions and technology advances which impact the products and services that we offer. While it's true that new business is very important to MegaPath, customer retention is just as critical. We are very committed to our existing customer base and focused on providing them with the best products, service and overall value. Appreciate your prior service with the company and wish you all the best.

      Explore other reviews about MegaPath

      5.0
      2 Apr 2019
      Chef
      Recommend
      CEO approval
      Business outlook

      Pros

      good salary good salary good salary

      Cons

      no other things to say

      3.0
      11 Jan 2015
      Business sales executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy access to other departments - once they've got a face to a name, people are super helpful! Work with some pretty brilliant and helpful people

      Cons

      People get away with posting fake orders & metrics The man who lead the team that posted the most fake/innacurate orders keeps getting promoted (it's good to be the CEO's nephew, right?) Employee feedback is only valued when you're at plan (that's been five to ten sales reps/mo out of around 80) Leadership only cares about what you produce - don't expect anyone to assist you with personal growth Working with depts at other locations is painful unless they're one of the few in their role that care about the cusotmer Half the support teams are now in Manila - they speak English well, but their comprehension is poor and extremely painful to both internal employees and customers The company wasted $100,000 on a bare bones knock-off plug-in for SalesForce (which they could not get to implement correctly) They use the "spaghetti standard" for lead gen - throw ideas out into the internet and see what sticks

      4
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