Hidden Gem! - Customer Service Manager Melaleuca Employee Review

5.0
26 Oct 2016
Recommend
CEO approval
Business outlook

Pros

If you were to put together a checklist of what to look for in a company, it would be hard to find a company that checks all of the boxes. Things like: global company, work/life balance, ability to make an impact, great community, affordable market to live in, exposure to upper management, great pay and benefits, and achieving more than just earning a pay check (actually improving lives). I've stayed with Melaleuca for over 10 years because Melaleuca checks all of the boxes. When people that have worked in big markets or are from big cities like I am, stumble upon Melaleuca, it's like they just found a hidden gem. Very rare.

Cons

The winter in Idaho can be cold. Good thing our Global Headquarters has massive fireplaces.

Explore other reviews about Melaleuca

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great to work for, the people are kind and willing to help you with any problem you run into.

Cons

They're stingy with promotions and probably won't utilize you to your fullest capacity

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

- side benefits are okay - it is a median sort of job - I personally have some freedom do to personal professional development on the clock when there is no immediate need for my work (happens very little) - People half listen once they know you have been at Melaleuca after about 5 years

Cons

- No management that knows what they are doing - Not very customer-focused - Don't seek to fulfill their strategic imperatives or strategies or mission - Very hard for people to listen to you because you're new - They don't have a lot of integrity - Very slow to solve problems - Don't worry about making improvements in processes or tools we use - Slow AI usage and no proficiency in AI usage, strategies or implementation - Managers micromanage because Melaleuca is "unique" - Most of the positive things they tout all the time serves only the company's image, not the employees - Don't worry about giving raises in a timely manner - Not goal-oriented employer And I could probably keep going, but will stop here.

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