Incredible company that will help develop you and your career! - Customer Care Manager Melaleuca Employee Review

5.0
6 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Melaleuca has been a big part of my life for over 8 years now. I have held many responsibilities in my time here and each role has developed me in a different way. Each job has taught me and prepared me for the next. My career has thrived because of great management, many opportunities to shadow talented individuals and then opportunities to try myself. I truly have felt that this company strives to give its customers as well as its employees the best experience. Executive management is involved and open to listen to ideas as they work along side each department. I have never experienced this in any other company. It is a great, wholesome work environment with many opportunities.

Cons

I have found that in all of my roles that much is expected of me and in order to learn and perform well I have had to put in the time. Many of the projects I have been involved with require time and effort above what some would call a normal work schedule, sometimes not being the most convenient but definitely rewarding. Although the work is often pressing, Melaleuca has an "all hands on deck" culture that makes the work fun and the results are phenomenal.

Explore other reviews about Melaleuca

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great to work for, the people are kind and willing to help you with any problem you run into.

Cons

They're stingy with promotions and probably won't utilize you to your fullest capacity

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

- side benefits are okay - it is a median sort of job - I personally have some freedom do to personal professional development on the clock when there is no immediate need for my work (happens very little) - People half listen once they know you have been at Melaleuca after about 5 years

Cons

- No management that knows what they are doing - Not very customer-focused - Don't seek to fulfill their strategic imperatives or strategies or mission - Very hard for people to listen to you because you're new - They don't have a lot of integrity - Very slow to solve problems - Don't worry about making improvements in processes or tools we use - Slow AI usage and no proficiency in AI usage, strategies or implementation - Managers micromanage because Melaleuca is "unique" - Most of the positive things they tout all the time serves only the company's image, not the employees - Don't worry about giving raises in a timely manner - Not goal-oriented employer And I could probably keep going, but will stop here.

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