In over their heads - Assistant Memrise Employee Review

Thanks for sharing this feedback, tough though it is to hear, especially from a current employee.You are of course right: we are in over our heads, just as we have been on several occasions in the last couple of years. It is a fact of creating a company that grows fast, especially as a first time founder, that we find ourselves out of our experience zone at regular intervals. We make mistakes. What is crucially important to us and to the future of the company that we have devoted the last 9 years to building is how we respond to being "out of our depth". I cannot tell you how much we care about getting this right and how seriously we take it. We are much harsher judges of ourselves than you are of us.We need to learn as much as we can as fast as we can, and hire people to do the things that we can't do. This is what we've done in the past, adapting to the new challenges, learning what we can and hiring some superstars to help us (as you note, the people we've hired *are* great!)It sounds like right now we're not doing as good a job as you need us to. I'd like to change that. I know from feedback from others in the company that our efforts are paying off in some places. I'd like to think that we can help things work better for you too. I'd really appreciate your direct feedback. Message me any time. Of if you'd rather not talk to me (which I understand, of course) please talk to Claudia, Tirdad or Karima.Ben COO and Co-Founder