Some great ICs, but leaders are toxic and delusional yes-men - Software Engineer Mercari Employee Review

1.0
25 May 2023
Recommend
CEO approval
Business outlook

Pros

Strong engineering cultures, a few bad apples but in general high bar for quality, fun and collaborative environment

Cons

Leadership are a bunch of toxic yes men. I include Directors and even some EMs in this. The CEO is present once a quarter, either to read a prompt at all hands or to send a slack message announcing layoffs. His yes-men execs are nepo-babies. The competition is strong and leadership has no plan, really no idea what they're doing. No accountability, all top-down decisions, most of them don't make sense. Shifting priorities, no psychological safety, low pay. No reward for working hard. Not letting go of bad apples. Mass layoffs sending home great people. They think re-writing the app to hacky React Native will attract talent, good luck. Black hole of problems. Avoid.

Explore other reviews about Mercari

5.0
15 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great direct management, team culture, growth opportunities. great worklife balance. The people are what makes this work so enjoyable.

Cons

The larger japanese company is the boss after all. US team switches up working structure & company priorities & strategies very frequently based on direction from japan team.

4.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, and a majority of coworkers from various departments are fantastic and creative.

Cons

Multiple directors have major egos and very little respect for those under them in the org.

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