Great people, but days can be unpredictable - Customer Service Representative (CSR) Messenger Employee Review

The company has a great reputation and a long history. It also offered extremely high levels of customer service

The company's core product was a mature product in a mature market, so growth potential is limited

The people are very supportive and friendly. Workers loyalty to the company is as strong the company to the worker.

They hire from within too often, people who are usually quite unqualified for the position. They would be much better getting highly skilled, knowledgable people into higher up positions.