Tread Carefully - Sales Development Representative MetaCompliance Employee Review

Hello and thank you for your review Firstly we take mental health issues seriously at MetaCompliance. As this is an anonymous review I can only accept what you are stating here to be your opinion of the unfolding of events leading to your dismissal but having looked into this matter there is no record of a health issue of this nature being raised. As you are aware, each staff member has the ability to provide feedback at the end of each month's documented performance review and this is countersigned as having been read and understood by management. There are also weekly 1 to 1's with your team lead. This would have been the obvious and most direct way of raising an issue and having it dealt with. Meetings with your management team can be organised by a staff member at any point outside of this process. A simple message in Teams or just sending the meeting request through Outlook could have made the required time to discuss an issue of any kind. Also, as you are aware, we invest in a Health and Wellness program for staff that includes GP support, mental health support and cash back on health related expenses. We have this in place to support the staff that make MetaCompliance the growing company it is. With regard to the reason for dismissal, this is standard terminology and not meant to cause distress. Any areas for improvement would have been highlighted to you well in advance of any dismissal in the regular performance appraisals and 1 to 1 meetings you would have had with your line manager. We can understand your hurt having left MetaCompliance under these circumstances but it is to our benefit as much as the employees to leave termination as a last resort once all other avenues have been exhausted. This is how we maintain an industry average attrition rate in a scaling company. I'm not going to comment too much on your points regarding the management team and the Glassdoor reviews as it seems this speaks to your hurt rather than being grounded in actual fact or reality. Lastly, all positions are target based in any organisation, particularly management positions. We cannot apologise for this and targets would have been heavily discussed with you during recruitment and induction. It would be difficult for any driven organisation to operate without these but they are not in place at the expense of managing our staff or dealing with issues as they are raised. The weekly and monthly interactions are meant to support staff in all areas of development and assist with this. We do appreciate you taking the time to provide the review, even if it is a negative one, we will continue to learn and grown and sincerely wish nothing but the best for you in the future.