Was good but it got worse year after year - Customer Service Representative Metro Bank PLC Employee Review

1.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Friendly colleagues decent salary while there was places for growth

Cons

no place for growth no work life balance micromanagement corporate politics no leadership skills, managers are literally good for nothing as all the work are done by the colleagues who are paid way less than the managers redundancy led to work load and not enough colleagues to share the work load so you might be doing multiple work for everyone and no one to actually support you

Explore other reviews about Metro Bank PLC

5.0
14 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Great team and safety focused

Cons

Slow downs throughout the year.

4.0
28 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Good employee benefit, nice environment, hybrid working

Cons

Dealing with lots of complaints

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Metro Bank PLC Response
1y
Thanks for your feedback, we will share this with the relevant team. It's great to hear you recognise your previous colleagues.
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