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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Good benefits but poor culture and management - Quality Assurance Specialist MetroPlusHealth Employee Review

      2.0
      24 Apr 2026
      Quality assurance specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      City Employment, Benefits, and Insurance

      Cons

      Culture, upper management, no room for growth

      avatar
      MetroPlusHealth Response
      4w
      Thank you for taking the time to share your experience. We’re glad to hear that you appreciated the benefits and insurance offered through MetroPlusHealth. We also take your concerns about workplace culture, management, and growth opportunities seriously. MetroPlusHealth is committed to continuous improvement, and your feedback helps inform our efforts to better support employees across the organization.

      Explore other reviews about MetroPlusHealth

      5.0
      13 Nov 2025
      Sr. director
      Recommend
      CEO approval
      Business outlook

      Pros

      Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

      Cons

      Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

      avatar
      MetroPlusHealth Response
      4w
      Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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