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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      MetroPlus Review - Marketplace Facilitator Enroller MetroPlusHealth Employee Review

      5.0
      20 Feb 2018
      Marketplace facilitator enroller
      Recommend
      CEO approval
      Business outlook

      Pros

      Metroplus is a stable company with excellent growing opportunities for all employees in all departments. I have been with this company for six years now and it’s been a great experience thanks to the positive leadership from my supervisor/ management. Yes we have to meet our daily goal but it’s doable if you have the desire and commitment The part that I enjoy the most about my job is that I'm able to help individuals and families to receive a much needed health insurance so they can receive the best Health Care they Deserve. Great benefits : health care for employees / union benefits / 401K / NYCERS ...

      Cons

      None that I can think of

      avatar
      MetroPlusHealth Response
      8y
      We are pleased to hear that you had a great experience not only with us as a company, but with families and individuals in need as well. If there are any other experiences you would like to share with us, don’t hesitate to send your feedback directly with the MetroPlus team at employee.engagement@metroplus.org.

      Explore other reviews about MetroPlusHealth

      5.0
      13 Nov 2025
      Sr. director
      Recommend
      CEO approval
      Business outlook

      Pros

      Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

      Cons

      Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      2w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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