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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Unusual Place to Work - Anonymous employee MetroPlusHealth Employee Review

      4.0
      16 Apr 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Genuine compassion from hardworking, excellent co-workers, managers and up - there is an altruistic streak that is rarely seen these days; diverse and stable environment; advancement is certainly possible and encouraged.

      Cons

      Not for everyone; high level strategies can sometimes not make it all the way to the worker level; New York City bureaucracy can be challenging to deal with at times

      avatar
      MetroPlusHealth Response
      8y
      We are pleased to hear that overall, you enjoy working with us. Thank you for taking the time to leave us a review. Feedback from employees like you helps us to grow and improve the company for everyone. If there’s anything else you’d like to share with us, for example, the infrastructure, don’t hesitate to send your feedback to the MetroPlus team at employee.engagement@metroplus.org. Thank you!

      Explore other reviews about MetroPlusHealth

      5.0
      3 Mar 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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