MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

Analyst - Anonymous employee MetroPlusHealth Employee Review

1.0

22 Oct 2015

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Benefits & holidays. Casual dress Fridays. Relaxed atmosphere.

Cons

Too many toxic ideas are allowed to flourish within the company and maintain a strong foothold which sets the company back. There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position. The departments have almost no communication with each other and like to point the finger at the other department for issues. Micromanagement is a huge problem at the company which doesn't allow departments to properly assess their own issues. Also nepotism is prevalent in the company even though the "rules" state against such practice, these rules aren't adhered to

MetroPlusHealth Response

Thank you for leaving us this valuable feedback. We are so sorry to hear that you didn’t have an enjoyable experience working with us. Every day we work to improve transparency throughout the company, and receiving feedback from employees like you helps us to grow and change for the better. You already provided details about your experiences in this review, but, if there’s anything additional you would like to say please don’t hesitate to do so. You may email employee.engagement@metroplus.org and we will have someone reply to your message shortly. Best regards.

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5.0

3 Mar 2026

Sales representative

Recommend

CEO approval

Business outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

MetroPlusHealth Response

1mo

Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.

4.0

19 May 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

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MetroPlusHealth

Analyst - Anonymous employee MetroPlusHealth Employee Review

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