Not enough training - Customer Care Account Specialist Metronet Employee Review

2.0
9 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The pay is really good and there's ample vto of you want it

Cons

Training didn't cover most of the scenarios we faced on the phones and help took a long time, so you end up having to juggle angry customers who just want answers. It's a very high stress environment.

Explore other reviews about Metronet

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good team and company. Lot of work

Cons

None at all. I’m was happy

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Metronet is an exciting, fast-growing company with strong leadership and a great product to represent. The culture encourages ownership and relationship-building while giving employees the autonomy to succeed. The growth in fiber and MDU connectivity creates real opportunity for career advancement and strong earning potential. It’s a great environment for motivated people who enjoy building something meaningful.

Cons

The role requires a high level of self-motivation and persistence, especially in developing new business opportunities and territories. The pace can be demanding at times, but it also creates opportunities for growth and impact.

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