Pros
If you are around the corporate office on Christmas, you might get a chocolate bar as a bonus. Letting residents know that they have been double-billed hundreds of dollars in utilities and giving them tools to fight their charges. I think the residents are the ultimate pro because I love what I do and I hope my time had some impact with some nice individuals who severely require leasee therapy due to the poor treatment they have received over the years.
Cons
Joining the revolving team of slumlords who have no concept of industry standards. Being actually lied to about your contractual agreement by the hiring portfolio manager. Watching your manager get laid off right before Christmas, and being replaced by one who is completely inept at working a copier, let alone managing a building. Being nearly assaulted by another employee because they were actually made to do their job (though corporate made him work on a sick day which is protected by SOCR) and then being talked down to by management because I reported the violent behavior. Being told by corporate to lie about how many vacants there were, lie about mold, lie about bedbugs, and not to believe the “lying tenants” and try to maintain a 96% occupancy rate when units have been stale for several months due to problems.