Good!... For Retail... - BYO Sales Micro Center Employee Review

2.0
16 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Commission pay rewards those who work hard, and getting to help people with tech issues is always fun. The employees are usually pretty good people to work with, and I remain friends with most that I still know. The scheduling is fairly flexible (as long as you don't need too much flex) and the benefits are good. There is also no attempt at all to provide anything close to a regular schedule, but this is probably just retail issues.

Cons

As a sales person you are required to be Sales/Merchandising/Stockboy/Janitor, but with the exception of the "Sales" part, you make $4/hour doing the other 3 things that management will require that you do (and generally you are required to spend at least 3 days with 1-3 hours before or after closing to do these things at said $4/hour). The company justifies it with "Your Average Hourly is higher than other retail locations." Advancement within the company is decent... unless you want to go into management or tech. For management, the company seems unwilling to train salespeople in anything management related until they decide to actually promote someone to management. For Technicians, they require A+ certification, however they pay $6/hour less than any baseline tech job that you can get with an A+. The highest level technician that you can be still makes $2/hour less than someone entering into IT with an A+ should be.

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Micro Center Response
8y
First and foremost, thank you for the time you spent at Micro Center (5+ years!), and for taking the time to share about your employment experience. I'm glad to hear there were many aspects of the job you enjoyed, most of all your fellow coworkers and now friends! I appreciate your feedback and your suggestions and will make a point to share with individuals that have a direct impact on your areas of concern. You are right that we have an area of opportunity with management and leadership development as we are currently in the process of revamping the program and will hopefully relaunch later this year. Thank you again for your candid feedback. Sincerely, Carly - HR Manager

Explore other reviews about Micro Center

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
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Micro Center Response
2d
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
1mo
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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