Boiling the Frog - Service Technician Micro Center Employee Review

Really enjoyable work environment with passionate employees. Flexible hours as well.

Nothing. Really enjoyed my experience here.

I like the people I work with and the customer interactions that come with the job.

The management and the pay leave a lot to be desired. I have raised concerns about the department and store as a whole, such as web pick up or the service customers receive from some of my coworkers in the department but it gets ignored. In my opinion, the current GM is too corporate focused and has little concern for associates. My store pays $4/hr during closed hours. If your sticker is not on something, you’re not getting paid. In less busy departments, such as consumer electronics or Apple, I have had days where I’ve spent more on gas than I earned in a day and I’ve had friends say the same. With the way the pay is calculated, whenever you go an hour without selling or are on the clock during closed hours, your average hourly pay goes down. In some departments, it directly affects your commission rate but even in the departments that it doesn’t, your average hourly is used to calculate vacation/holiday pay. That means that just by showing up for an opening shift in a slower season, your PTO value can go down for reasons outside your control. Past that, I was promoted into a department I do not want to be in. I’ve asked to be demoted to something I enjoy more and have been told that it is a “bad idea”. Out of the five sales managers in the store, I feel like there is only one who I can discuss things with and actually get quality feedback from but since they are not my department manager, they can’t do anything. Now I hear the general manager and my sales supervisor tell other associates I am doing bad and I just laugh it off with “well I told them I didn’t want this role, why would I be good at it?”. It’s embarrassing.