2.0
20 Jul 2014
Anonymous employee
Former employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
Some good people with real hope of helping customers.
Cons
Work is extremely challenging, No real help from senior staff. No formal training of products which changes often. No real experienced supervision, supervisors are non-experienced but liked by upper management to do micro management of subordinates.Sales rules and they give customers bad information on products but are rarely disciplined by management, The first line of defense are poorly untrained support personnel .