Conducted two rounds of layoffs in 2025 - Anonymous employee Mighty Citizen Employee Review

3.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Meaningful client work and smart, collaborative coworkers. The company promoted a close-knit, mission-driven culture that many employees valued.

Cons

The agency conducted two rounds of layoffs in 2025, each impacting roughly 10% of staff. While leadership was generally transparent about broader business conditions, the scale of the reductions still came as a gut punch to employees. The agency’s ongoing public and online emphasis on culture and thought leadership feels incongruent with that experience.

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5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

• Friendly coworkers • Remote, people-first culture • Meaningful work • Excellent work/life balance and great PTO • Professional Development

Cons

You could likely find higher-paying or more aesthetically-driven design work elsewhere. That said, the projects at Mighty Citizen support meaningful causes, and the work–life balance is excellent, especially compared to traditional agency environments.

2.0
12 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Work/Life balance, good remote work culture

Cons

The culture at Mighty Citizen is racist. While the leadership publicly parade their so-called commitment to diversity, their actions tell the truth: after 25 years they have an executive level team that is all-white, making it abundantly clear that they have no real interest in change. Despite endless opportunities to diversify, they refuse, ensuring that leadership remains a space reserved for white people for as long as possible. A racial hierarchy that persists for decades is not an accident—it is the direct result of discrimination. Mighty Citizen’s leadership loves to think of themselves as white saviors, patting themselves on the back for performative DEI initiatives while actively upholding the very racist culture they created and pretend to oppose. Their so-called commitment to diversity is nothing more than self-serving theater—a way to distract from their refusal to share power. When they say they value diversity, they mean only as long as it doesn’t require them to feel uncomfortable, give up power, or confront the fact that they have spent decades excluding people of color from leadership. If Mighty Citizen treated people of color as equals, their leadership would reflect it. They have had 25 years—more than enough time—to build a leadership team that includes people of color, yet time and time again, they have deliberately chosen only white people for the highest levels of power. Even more insidious is their complete lack of urgency in creating an equitable environment. By hiding behind the excuse that “change is slow,” they ensure they can have it both ways—basking in the glow of their own self-congratulatory white virtue while making absolutely no real effort to share power. Their refusal to act isn’t negligence; it’s a deliberate strategy to maintain power while pretending they care. They have created so-called frameworks to ensure equal treatment, but these systems are doomed to fail because the real problem is them. No amount of structure or policy can fix the fact that the very people in charge refuse to acknowledge their own role in upholding a racist power structure. Until they do real self-reflection and take accountability for what they are doing wrong, these frameworks will remain useless—just another smokescreen to mask their unwillingness to change. When confronted about their racist leadership structure, they deflect, minimize, and lie. They insist they don’t discriminate because they have promoted people of color, yet decades of exclusion from the highest level of leadership tell a different story. This also exposes a superficial understanding of racism—just promoting people of color doesn’t mean discrimination isn't present, especially when they are still excluded from the highest levels of leadership. They act as if avoiding racial slurs absolves them of racism, but the real racial violence is in their hiring and promotion practices. There is no shortage of highly qualified people of color who would excel in leadership roles, yet Mighty Citizen continues to block their access to power. They have the ability to take immediate, concrete steps to address this imbalance, but choose not to. Their insistence that diversity must unfold at a glacial pace isn’t a logistical challenge; it’s a conscious, calculated decision to uphold white dominance for as long as possible.

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Mighty Citizen Response
1y
Thanks for sharing your feedback. We really appreciate hearing from everyone on the team, especially when it helps us grow and reflect. At Mighty Citizen, we’re committed to creating an equitable and inclusive workplace. Since 2019, we’ve made some significant steps toward this goal, like setting up a DEI team, revamping our hiring process, and updating our internal practices to attract and retain diverse talent. While it has not been intentional, we do recognize our leadership team has historically lacked racial diversity, and that does not yet fully reflect our values. We believe that different experiences and perspectives make us all stronger, more creative, and more effective. Our goal is to be a workplace where everyone feels heard, valued, and empowered to succeed. This is a journey that requires constant effort and action, and we are fully committed to it. We’re grateful for your insights and are dedicated to making things better. Thank you for sharing your thoughts again, and we wish you all the best. All my best, Carly
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