Start here if you need to - but DO NOT stay here - Anonymous employee Miles IT Employee Review

2.0
16 Dec 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beliefs are good Culture is satisfactory Chance to make a start in tech Tech-stack is user-friendly

Cons

Extremely low pay Basic training that is insufficient Very high turn-over is disruptive High risk of burn-out

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Miles IT Response
3y
Thank you for being part of our company. Even though your employment with us ended, I hope that you look back on the positive experiences. The salary offers almost always are at or above what the candidate entered as the desired salary. The average salary increase per year is more than double the average salary increase nationwide. When people build their careers with us, they experience many raises in their salary and continue to have a competitive salary as they advance their skillsets. We appreciate your feedback and will use your comments as we continue to improve our onboarding and training program across our departments. I wish you the best of luck in your future endeavors.

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
6d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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