Challenging and Gratifying Experience - Anonymous employee Miles IT Employee Review

5.0
3 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I experience new challenges every day, and I think that is one of the most interesting and exciting aspects of working at Miles Technologies. I have the opportunity to work with customers in all industries on a wide variety of projects. The learning curve can be steep at times, yet you are surrounded by bright and ambitious people that are willing to help. Miles Technologies has a positive culture which is proactively and consistently nurtured. In addition to working hard, the people here know how to have fun. There are plenty of opportunities to engage in either social or other activities that help us get to know each other better. They also have a few charities that they are actively involved with, which I think creates a nice balance. From a career development standpoint, those that work hard and are eager to learn are recognized and presented with opportunities. If you like challenges and solving problems and you are committed to helping other people, then Miles Technologies is a good fit where you can continue to grow.

Cons

We work with many customers in a fast-paced environment and they have high expectations (as they should). Customers will show frustration at times if they feel their expectations are not being met. This can cause some stress. I would assume this is true in most service-oriented environments. I think you need to be able to work through stressful situations well.

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
5d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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