Friendly people, fully remote for most positions, flex time
Cons
Low pay, unclear paths for growth, regular turnover, our insurance company makes it VERY complicated to process and approve claims
Miles IT Response
1y
Thank you for sharing this feedback. I'm happy to hear that you are enjoying our remote work environment and the friendly and diverse culture we pride ourselves on.
We want to do everything possible to help our staff feel satisfied in their roles and develop their careers with Miles IT. Please contact feel free to contact us at careers@milesit.com to address any concerns you may have.
Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them.
Miles IT offers great opportunities for advancement and expanding your knowledge.
Everyone I work with is super friendly, and we all strive to support and help each other succeed.
We may have many divisions, but we are all one company, and we ensure each other's success.
Cons
Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)
Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.
Cons
The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.
Miles IT Response
6d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.