Alarming Irony - CXE MindNation Employee Review

1.0
11 Jan 2022
Recommend
CEO approval
Business outlook

Pros

some of the teammates are genuine people

Cons

It's just sad, MN provides services to improve one's mental wellbeing, yet internally, it wasn't being practiced at all. What's the point of that??? They worry so much about reports, about what the clients feel, etc. But they can't even show a small gesture of genuine care towards their employees, not just with mental health, but for every aspect out there. I really thought MN is different from others, turns out, it was the worst. And to think, they say they are EXPERTS in improving one's mental health. It's like you're selling cars to people brilliantly, but as a salesman, you don't even know how to drive! You may or may not think that what I'm saying is true, you be the judge. Attached are the proof.  Forgive me guys, I really tried. but what's the point of staying if staying is not even making me healthy in any way??  I've never felt this unappreciated and unvalued in my entire professional career. Not to mention belittled by someone who feels that making someone feel stupid with their level of work can improve the performance and become better.  For a company that focuses on providing services to address mental health issues of all sorts, but can't provide a simple appreciation to its employees, proper coaching methods, highly-demotivated people due to poor management, and NOT proactively putting employees on PTO/Leave even when that employee just recently tested positive for covid with active symptoms. Instead, no appreciation shown, they did not even ask how the employee is currently feeling at least. Which by the way is ILLEGAL under the DOLE DOH guidelines.   Well in this case, no wonder why no one lasts for more than 1 year. At one point, a new hire did not even last for 2 days. Now that says a lot. That's prolly a world record. Can't explain why Kevin left without a word too huh? Well, I'm not going out like that.  I don't mean to say negative things, but if your values, dignity, and physical wellbeing is not even at all important to them nor valued, then this company is a toxic environment at which no one can grow from. No company or leadership is perfect, but at least they can try to create an environment wherein people can be at their best. And not feel at their worst.  I wish you all the best guys. You're the only reason why I kept on. But holding on can sometimes be the only thing stopping us from receiving so much more than we deserve.

Explore other reviews about MindNation

3.0
18 Jan 2022
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

- Work from home - Flexible time

Cons

- They schedule a lot of meetings. Expect more than 3 meetings a day. Since there are some employees in a different timezone, sometimes there are meetings scheduled at night (between 6-8pm) - I haven’t received my backpay. I emailed my supervisor but did not get any response back. - They don’t have any government mandated benefits (although, I’m not sure if this has changed. Last I heard, this will be available by December) They also don’t provide payslips. The salary will come directly from one of the owners.

6
3.0
3 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

MindNation has a flexible work environment and a really supportive team. When you’re new, hindi ka mawawala because everyone’s willing to help and guide you. After six months, you also get HMO coverage, plus free access to MindNation’s own mental health benefits, which is a huge plus. In our department, there’s no micromanagement — you’re trusted to do your work, and that makes a big difference. Our boss is also very kind, understanding, and someone you can genuinely trust, which makes the day-to-day workload feel lighter. Sa leaves, dati super luwag, pero recently may konting restrictions na to avoid abuse. Still, okay naman and fair. Overall, it’s a supportive place to work, especially if you value flexibility and a team that actually has your back.

Cons

Now for the downside. I’ve been with the company for two years, and when I asked for a salary increase, I was told that the company is still small and not earning enough yet. I understand that part — but what feels unfair is knowing that another department received an appraisal. It’s hard not to feel undervalued when the cost of living in the Philippines keeps going up and yet there’s no adjustment at all on our end. I can accept that we don’t have government benefits since we’re signed as Independent Contractors, but going two years without a single salary increase feels unreasonable. Every year, we’re given KPIs and goals to meet — which we try our best to deliver — but how about our salaries? Are we just expected to stay on a flat rate forever? And honestly, the amount of reporting and work I handle doesn’t feel aligned with what I receive. It’s disheartening to feel like the effort you put in isn’t reflected or rewarded in any way.

1
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