CSM - Customer Success Manager Momentive Software Employee Review

- Strong Commitment to Excellence - Formidable products competitive in market - knowledge and helpful leadership at each level - Great fun & competitive culture - great work/life balance

- Base Salary is decent could be a bit higher

- The product was pretty good a well-liked by customers - Solid work/life balance - Every holiday under the sun was PTO

- Leadership did nothing when issues were brought to their attention and empty promises became the norm. - Unfair lead distribution and favoritism across the board, - Base pay is absurdly low for a closing role and is far less than most SDR roles start at. Makes me wonder how little Momentive is paying their actual BDR/SDRs. - Not possible self-source the pipeline coverage needed to make quota given the low deal size and transactional nature of the sale. - So many executive leadership changes it became hard to keep up. The latest iteration is completely out of touch and more serve as mouth-pieces for TA.