Flexible scheduling and great coworkers, but micromanagement issues - Medical Practice Associate Montefiore Einstein Advanced Care Employee Review

Working as a Medical Office Assistant at Montefiore Einstein Advanced Care has been a great experience. The environment is friendly and welcoming, and the team works well together. Management is easy to talk to and listens to feedback. The staff is supportive and create a positive work environment. It’s a great place to learn and grow in the healthcare field.

no cons at this time

Receiving a direct deposit into my account every 2 weeks

Holidays are taken out of your PTO Unorganized structure Nepotism/Favoritism to family members that were employed or still employed Unlimited time off for directors and practice managers but Medical Office Assistant requests required to be reviewed and most likely denied No support from HR or leadership to supervisors and medical office assistants Bullying from directors and practice manager Scrutinized by directors and practice manager regarding workflows when they do not know front desk operations No fair pay Job description does not reflect the work you do as more is expected from you with no additional compensation No growth opportunity/potential because HR states there is no funding available No value or regard for employees High turnover No exit interviews No follow up after proper 2 week notice of resignation Does not follow employee handbook protocols that they have set in place Will keep employees that have multiple complaints against them but do not care for the valuable employees that they have No proper uniforms given, expected to purchase your own scrubs because they have been waiting over a year for new pairs Poor communication between leadership and supervisors/medical office assistants Considered a Montefiore facility but no access to internal job opportunities Medical office assistants are assigned to a specific department but told to cover other departments due to low staff with no proper notice Terrible insurance plan and dental with high deductibles and copays (can't have any services done at Taxter because of NPI issues) VIP's valued more than their actual patients (has literally moved urgent patients to accomodate what they consider a VIP e.g. their own family members) Providers mistreated and unheard Multiple HIPAA violations (no proper protocol)