Be aware - Customer Service Representative (CSR) Morley Companies Employee Review

1.0
14 Dec 2025
Recommend
CEO approval
Business outlook

Pros

0 they sent the wrong script to drug test twice. Then sent me to an abandoned building in highland park that was abandoned 0 business and cars in parking lot- argued with me claiming they were in fact in business w 0 cars—- and a very clearly abandoned building in on of the most dangerous places in Detroit

Cons

Going for a drug test 3 times- not because you didn’t take one but because they put the wrong persons personal information on their script, sent you to abandoned places for a test, 3 discrepancies to leave for a drug test and get your house robbed which would’ve never happened if things were RIGHT the first time.

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Morley Companies Response
5mo
I’m disappointed to hear about your experience and the challenges you faced during onboarding. It’s concerning to learn that there were significant issues with the drug‑testing process and that it resulted in such distressing circumstances. Your feedback is important, and your concerns are heard. We strive to uphold high standards of professionalism and accuracy, especially in processes that affect our associates’ safety and well‑being. We will review this feedback further with our team to learn from your experience. Although your start with us fell below our expectations, I’m hopeful that your time here continues to move in a more positive and supportive direction. Please feel free to reach out to me or your assigned Human Resources Consultant if you have any questions or concerns. Thank you for taking the time to share your experience with us at Morley. – Alicia, Director of Associate Experience

Explore other reviews about Morley Companies

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Morley Companies is a family-oriented company that works very hard to see its employees succeed professionally and personally. They strive to maintain work-life balance and professional improvement.

Cons

While Morley strives to keep as many people employed as possible, it is subject to the termination whims of its clients. When a contract terminates expect to be moved to another contract or laid off.

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Morley Companies Response
6d
I appreciate you taking the time to share your experience after several years with Morley. It’s great to hear that our focus on supporting associates and encouraging both personal and professional growth, along with work-life balance, made a positive impact during your time here. I also appreciate your feedback regarding the realities of client-based work and how contract changes can impact role stability. That aspect of our business can create uncertainty at times, and it’s something we remain mindful of as we work to support associates through transitions and explore opportunities for continued placement whenever possible. I’m grateful you shared both the strengths you experienced and the challenges you observed, as that kind of balanced feedback helps us continue to improve. -Alicia, Director of Associate Experience
2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, bad pay & benefits

Cons

ridiculous pay & wait for vacation

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