You're a contractor in a hospital so you don't have onsite HR, meaning each account is like the wild west and you're basically at the mercy of your director. We have several weekly calls where a lot of pretty words are said by upper management, but those are not acted upon consistently at the unit level, and upper management doesn't come by very often to check on these things. Company likes to talk about how they're dominating the other food service companies while being stingy with pay and raises.