Terrible Inter- Departmental Communication and Awful Last- Minute Changes Keep You Guessing - Anonymous Moss Employee Review

1.0
18 Sept 2024
Recommend
CEO approval
Business outlook

Pros

If you have no personal life and thrive on the idea of overwork, stress, and exhaustion, you might work here for a few months.

Cons

Poor inter-departmental communication led to many chaotic, circus-like situations. Management made too many last-minute changes, which added to our stress. I was constantly struggling here and got terrible support. Overall, my recommendation is you avoid this employer.

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Moss Response
1y
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. At Moss, we strive to create a positive and supportive work environment, and we take concerns like yours very seriously. We would appreciate the opportunity to better understand your perspective and address any specific issues you encountered. Please feel free to contact us directly at Moss@mossinc.com so we can work on improving the situation. Thank you again for your input.

Explore other reviews about Moss

5.0
21 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Growth atmosphere. You're always learning and contributing to a collaborative, kind, engaging team.

Cons

There aren't any significant cons.

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Moss Response
7mo
Thank you for your fantastic review! We’re thrilled to hear you’ve had such a positive experience at Moss. Our team takes great pride in creating a collaborative and supportive environment, and it’s wonderful to know that resonates with you.
1.0
11 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Monthly company-sponsored lunches. Clean, modern facilities. Projects can be rewarding once completed.

Cons

The culture is unhealthy and difficult to sustain long term. Projects are frequently rushed because leadership does not appropriately manage or scale client expectations around scope, timelines, and quality. This is compounded by a persistent reluctance to hire sufficient staff to support the volume of work being taken on. As a result, employees are expected to compensate through regular overtime, leading to burnout. Compensation across roles is extremely noncompetitive, making it discouraging to work extended hours simply to make ends meet. Communication between leadership and staff is poor, and when projects encounter issues caused by unrealistic planning or under-staffing, blame is often placed on individual contributors rather than addressed at a management or structural level. Over time, this negatively impacts work quality, strains team relationships, and fosters a tense and discouraging work environment, contributing directly to the company’s high turnover rate.

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