Pros
Some of the best frontline sales and ops talent in the industry. The people who actually execute at the customer level care deeply and want to win. Opportunity to drive meaningful impact if you’re willing to push uphill every day. Scale and customer base provide a strong foundation — if leadership knew how to leverage it.
Cons
Corporate politics and red tape suffocate innovation. Strategy turns into endless PowerPoints with little accountability for execution. Marketing has lost the steady leadership it once had. With experienced leaders no longer in place, the team has become ineffective, reactive, and disconnected from the needs of sales and customers Highly experienced talent — both in the field and at HQ — has been cut recently leaving knowledge gaps and creating instability. This short-term cost cutting undermines long-term growth. Morale has taken a dip. New field leadership doesn’t know how to communicate down effectively. Updates from corporate to the field have slowed to a trickle, leaving teams unclear on priorities or direction.