Toxic work dynamic and bad management - Anonymous employee Moving Station Employee Review

I watched as one-quarter of the customer service team quit over the course of six months after management changed hands. Personnel were often assigned to highly time-intensive projects that were meant to be urgent priorities but which other management personnel would ask us to quickly drop without explanation. I once split a two-week task with another employee at my level and after we spent close to a hundred hours combined on this project, we were told the company had changed the parameters of the assignment several days ago and our work was no longer necessary. On other occasions, I was trained to take on new tasks, but because management was always lying to each other and going behind one another's backs, it was impossible to get clearance to actually begin doing the new tasks once I was trained. This wasn't accidental miscommunication but severe incompetence on the part of management at multiple levels; the "act first, ask questions later" attitude led to a kind of wild west culture here where people were constantly wasting their employees' time assigning projects that could never move forward. Prejudice and racism were met with no attention here. Good luck reporting a coworker for racist hate speech. The HR department always took the side of the accused and actively threatened accusers into backing down.