Isolating and toxic Sales culture meets leadership with zero empathy - Enterprise Account Executive Multiverse Employee Review

2.0
5 Feb 2023
Recommend
CEO approval
Business outlook

Pros

1. Exceptionally smart peers that give 110%, and will expect the same from you 2. Your self confidence, resilience and grit will genuinely be tested to its limits (a big lesson in self awareness and boundary setting) 3. Exposure to C-Level network 4. You learn an excellent playbook

Cons

The single biggest issue at Multiverse is the TOXIC CULTURE. It’s really sad how much this eclipses all the good bits of working for this company. This is not just ‘startup life’ or a ‘high performance culture’ - it is wholly destructive. Just take a look at the reviews on here from people in Sales, compared to people in other depts - quite telling I think. 1. The sales floor is awful; tension, exhaustion and misery permeates the air. We used to openly joke that the new joiners would not be as chirpy in a few weeks' time (and there were always lots of them - a constant conveyor belt replacing AE's who leave within a year). 2. Poor middle managers: I.e. newly promoted AE’s/new managers. Some of those they’ve promoted held reputations for being the most unhelpful and rudest colleagues. Why would I ever go to them to brainstorm an idea, let alone for support?! 3. These same managers will also shamelessly gaslight you if you open up - ‘be more productive’ or ‘you need to prioritise better’. The worst things to hear when you already feel overwhelmed and exhausted. For a company so big on sales reps with good EQ, leadership really needs to work on showing some. 4. Taking ‘positive pressure’ too far in the name of ‘excellence’. The expectations of constant high output are not sustainable for any human being, but targets clearly come before welfare. (The backend isn’t even in place to deliver?! i.e. the shortfall of data coaches?!). 5. M-Powered: Company switch off days that I consistently worked through, so I can’t relate. I worked weekends and while I was on holiday too (and my manager fully knew). 6. A lot less time for your hobbies, family and friends. Whether it’s from exhaustion or simply having to work. I cannot think of a time where I physically felt worse, with all my personal relationships suffering. Suddenly the prospect of 1 to 1’s, forecast calls and blitz days became unbearable, when in previous employment they’ve been valuable/enjoyable. I was always wide awake most Sunday nights from the anxiety of the impending week.

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Multiverse Response
3y
Thank you for taking the time to write this review. It’s clear to me that you feel passionate about Multiverse and the work we’re doing, so it’s very disappointing to read your negative feedback. You’re right - we do have a very high bar for excellence and at times the workload can be challenging, but that shouldn’t impact your wellbeing and we’re sorry to read about your experience. At Multiverse, one of our values is ‘we treat others as we want to be treated’ and we completely agree that respect should flow both ways and this is key to our manager training and overall culture. We are genuinely committed to making Multiverse a better place to work and I want to reassure you that we are actively working on specific action plans for each team based on the employee feedback we receive through Peakon. I can see that you’ve now left Multiverse so I wish you all the best in your next step.

Explore other reviews about Multiverse

5.0
10 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great training and development / high standards - sellers can earn high 6 figures. There are multiple 7 figure earners at the top - executive team and leadership has a history of winning big - the people are highly skilled and talented, growth mindsets everywhere

Cons

- not really a con for me but it’s a competitive environment (everyone is eager to prove) - if you’re not ready to excel and work hard you could fall short of teammates who are

avatar
Multiverse Response
1y
Hi, Thank you for your review. It’s great to read about your positive experience at MV, especially around our training, development, earning potential and incredible team. I appreciate your honest perspective on the competitive environment. Our Sales team is committed to high standards and excellence, it’s something we take pride in. But as you said, it’s not an easy ride so we look for people who are ready to work hard and reap the reward! Thank you for being a part of our team. We're lucky to have you! Bella - Head of People Experience
4.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is the number 1 driver and company values

Cons

Lack of foresight for quarterly reporting and lacks full company strategy across markets

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