Start-Up that's going down hill, and fast. - Inside Sales My Utilities Employee Review

2.0
19 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Monday thru Friday and salary is decent.

Cons

Leadership has no clue what they're doing, and set unrealistic goals based off of metric data that doesn't have any bearing for the upcoming month. Bonuses that are promised are unattainable (donkey with a carrot on a stick practice). You share your PTO with sick time. There's absolutely no training program, so after 1 week of listening to people talk on the phones, you'll be thrown into the lion's den. You'll have to learn products/pricing, and various OE Tools for over 8 or 9 deferent products, which takes a long time to learn on your own. Security is the main focus to sale, and if you can't sale it, you'll most likely end up quitting or being let go, because you can't hit a sales goal on a consistent bases without it. Commissions are calculated on a collected revenue bases, and every product pays out at different times. So if you crush it 1 month, don't expect the fruits of your labor to pay off, because by the time you collected everything, itll be 1/3rd of what you sold and will only get paida fraction of what you did, since they have tier % of payout. Lastly, the majority of the leads are complete crap, so you're basically cold calling people who are already getting bombarded with other calls, so even having the opportunity to sale is a challenge in itself. Better leads are given to the favorites of the month.

Explore other reviews about My Utilities

5.0
11 Oct 2022
Recommend
CEO approval
Business outlook

Pros

At My Utilities, it is never a question that you are seen and supported. From leadership to my peers, I have always been encouraged and valued at MyU. There is opportunity for those who work hard and are good stewards of what they have been given. The culture is unmatched. There is not a person on this team who hasn't found friendship and camaraderie in their coworkers - we truly care about one another. I look forward to coming into work each day, because I enjoy being around those I work alongside. I am passionate about our mission and vision, the emphasis on putting others first. It is a joy to work at MyU!

Cons

Growing pains of a newer business

1.0
16 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Enjoyed working with team members.

Cons

This company’s management is run by unethical young professionals who have no idea how to run a business. They set unattainable goals and if you do hit that goal one month they will create an even harder goal the next in order to avoid having to pay employees any type of bonus. They change commission structure and goals each month leaving no consistency. If you do work for the company and are looking to make a change in your career know that you will not be paid on any of your sales during your last 2 months of work. Since the providers don’t pay out when you make a sale (2 months behind) the company will not pay you for any sales they collect in your name after employment. If I would have known this I would not have worked so hard in my last 2 months for My Utilies to just pocket the revenue collected from my work.

See reviews by: Helpful|Rating|Date|All