Good people, bad program - HR Intern NAPA Auto Parts Employee Review

3.0
8 Oct 2024
Recommend
CEO approval
Business outlook

Pros

I really enjoyed most of the people I worked with at Napa. They liked to include me in some things they were doing and tried to give me tasks to do. I was also able to gain a little bit of experience with job postings and screening candidates.

Cons

It was the first year that Napa as a company had interns. All of there distribution center locations got an intern, and there seemed to be a program of sorts that all our managers followed. Obviously, all the distribution centers run differently. Some of the interns had great feedback. They have different amounts of employees in different departments, and all of the interns were from different departments. My HR department was made up of 2 people, not including myself. Therefore, my direct supervisor didn't have much time to give me things to do. Which is poor management on my supervisor and the maker of this program. Most days I tried to keep myself busy for 6 hours. For the program, we only had to do a volunteer opportunity (which I had found out 3 weeks before it had to be done) and a final presentation on a project. My project was "updating" the onboarding process. Which means I wrote everything down, made it look nice, and but it in a binder. I was also tasked from my supervisor with re-organizing the file room, going through all the files sorting them, and taking out termed employees. No meaningful experience, except like I said earlier with Indeed and some additional experience with WorkDay.

Explore other reviews about NAPA Auto Parts

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Steven is a great manager and is fun to work with.

Cons

Some cars don't have air conditioning

3.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

At the time of writing, I have worked for Napa for 9 years. I can say with a great deal of experience that the fellow employees will make your day. Easy people to work with all around. Something about the shared struggle of working for NAPA will really bring a group of folks together. Customers who come into a NAPA come for a reason. I find this to be a much different experience from other auto parts stores. Customers know what they are talking about, and that makes the job all the easier. Hours are consistent almost to a fault, but you will ceratily get at least your 40 hours.

Cons

When I first started with NAPA, they genuinely cared about their employees(gift cards on bday, anniversary lunch, anniversary gift, holiday bonuses, company-wide holiday parties). That is all gone. All management you will have personal contact with has ZERO authority to do ANYTHING. Do not expect a merit-based raise, or even a yearly raise(no raises in 2 years despite $2.3B in net profit for 2025). It seems to take an act of god to fire employees who literally do not do their job. DO NOT CLIMB THE LADDER. The higher you get in this company, the more you will regret it.

1
See reviews by: Helpful|Rating|Date|All