"There is a reason people (lately) are leaving left and right!!" - Health Care Analyst NCQA Employee Review

2.0
20 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Flexible WFH and telework policy, holiday party, nice offices, and best of all, great colleagues!

Cons

Company does not respect work-life balance. There is a growing perception that (some) people are promoted via favoritism and this is something that is discussed across all levels of the organization - from HCA's to Research Scientists. Many individuals I worked with directly left in the few months prior to me leaving the company. Some of them did not have another job offer lined up.... Work is often delegated only to HCAs and SHCAs and the advice to "speak to your manager about your workload" is simply not true. Although I was lucky to work with some exceptional colleagues, the management here was abhorrent. They will try and string you along with vague promises of a promotion but there is no transparency about how this occurs and whose work gets recognized, which leads to rumors, and people feeling overlooked. They will work you to death if they can, with little regard for your mental or physical health -- and pressuring you to work holidays if the project requires it. The Great Place to Work Committee helps, but in the end, if structural issues are not fixed and your employees are often dissatisfied, I cannot recommend working here long-term.

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NCQA Response
6y
Glad to hear you appreciate NCQA’s flexible schedules and telework, social events, offices and people. I am happy to report that we are closing the year once again with an overall volunteer turnover rate below 10%, which is exceptionally good in comparison to benchmarks. We recognize that in the field of contracts and grants, such as in the Department you refer to, achieving worklife balance is challenging. This is a highly competitive and deadline driven environment and it will be better suited for people who do well in a fast moving and dynamic role, where you have to keep several balls in the air at the same time. In this context, we support employees through various flexibility policies such as telework, flexible schedules and PTO policies. All the best to you!

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Cons

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