13 Aug 2021
NGX Interactive Response
3yThank you for your insightful review. We’re always working on streamlining our internal processes as we scale, both on the creative, management, and production sides, to ensure both staff and clients feel the value of our work. Here are a few ways we’ve worked to improve internal processes in recent years:
-In 2021, we recently restructured our management team to be more robust, with an entirely new layer of department heads dedicated to improving internal support. This includes Jonny Hepburn (Director of Creative Team), Richard del Rosario (Director of PM Team), Chloe Richardson (Director of Producer Team) and Jo-Ann Coggan (Director of People)
-We have added other internal promotions too within each department (Eg. Head of Software under Director of Tech, Head of Design, Head of Animation under Director of Creative Team, etc).
Like you said, our culture is extremely important to us and we value feedback like this to help strengthen it.