4.0
24 Nov 2013
Former employee, more than 1 year
Bellevue, WA
Recommend
CEO approval
Business outlook
Pros
Excellent training program, one of the few programs that meets national standards for public safety communications. A culture of employees that take care of each other - essential in this line of work. Excellent delivery of service to citizens and partner agencies. Beautiful view of downtown Bellevue & Mount Rainier.
Cons
Staffing challenges for emergency telecommunicators. Unfortunately the industry has a high turnover rate. Even if NORCOM performs better than industry standards, there will be a lot of turnover - not the right career for everyone. Work/Life balance is challenging, as there is lots of overtime that is required to be filled. For some, this is great, but not the case for everyone.