1.0
18 Jun 2026
Former employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Pto Health benefits Work remotely Shift flexibility ( even though you have to bid the whole department for a specific shift or swap) Holiday Pay Pension after 3 years
Cons
Low insulting pay Extremely high call volumes Overwhelming workload with something new added every few weeks. High stress with no real relief Weak management and organizational structure Unattainable metrics and adherence systems Constant changing job requirements and expectations