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National General Insurance

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claims adujster - Claims Adjuster National General Insurance Employee Review

2.0
3 Aug 2018
Recommend
CEO approval
Business outlook

Pros

PTO, benefits, good employee engagement team

Cons

absurd workload, unfair/unethical metrics, micromanagement, overworked, inconsistent and poor communication

Explore other reviews about National General Insurance

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

None, everything is positive. Great team support

1.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros as they expect you to work 11 plus hours to stay on top of your work.

Cons

Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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