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National General Insurance

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A disorganized employee grinder that refuses to adapt - Insurance Service Representative National General Insurance Employee Review

1.0
3 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Good people, overtime opportunities, easy commute for the everett area

Cons

The overtime is mandatory. Turnover is insanely high based on unyieldingly rigid attendance standards. Anyone who has a health issue requiring that they see a doctor will absolutely NOT get the time off they need with the current system. People are fired in waves and it sometimes feels like intimidation. Morale is insanely low and they try to make up for it with pizza and cake. The job itself is very complicated and is definitely NOT an entry level insurance job. Management doesn't feel like its their job to help their employees, and some managers routinely take out their life frustrations on those around them while they take helpdesk calls. People are lucky if they make it 3 months in this job. There is no real potential for raises or bonuses, benefits aren't much, and advancement opportunities are few and far between.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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