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National General Insurance

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Traumatic - Claims Adjuster National General Insurance Employee Review

2.0
1 May 2025
Recommend
CEO approval
Business outlook

Pros

Benefits were pretty nice 401k match.

Cons

Overworked underpaid, lots of gas lighting on why we aren’t closing enough claims when we aren’t given proper support. Expected to work every Saturday to make metrics. A lot of politics you are just another number they do not care about you or you’re wellbeing.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pto Health benefits Work remotely Shift flexibility ( even though you have to bid the whole department for a specific shift or swap) Holiday Pay Pension after 3 years

Cons

Low insulting pay Extremely high call volumes Overwhelming workload with something new added every few weeks. High stress with no real relief Weak management and organizational structure Unattainable metrics and adherence systems Constant changing job requirements and expectations

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