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National General Insurance

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Good pay and training - Claims Adjuster National General Insurance Employee Review

2.0
16 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good pay and training for the most part. Mid-level Management tries their best to make it a great place to work but upper management's metrics and expectations keep it from being a great place to work.

Cons

More work than any one person can do. Metrics that are next to impossible to meet. NO work life balance whatsoever! When you are not working, you are constantly worrying about what the next day will hold. You are constantly yelled at by customers, agents, and claims vendors.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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