Great stepping stone, but not your final step. - Customer Service Representative National Life Group Employee Review

-Management micromanages and is often passive aggressive when providing "constructive criticism" -No room for advancement. If you wish to move to another department that will be met with much adversity and nit picking performance evaluations. For example "you were 2 minutes late from lunch 2 times last month that's not someone we see moving on in the company" or "you lost your badge and we can't in good mind let you move to another department" -Unclear performance evaluation. There is never a rubric or formal document provided so that we know exactly what is expected of us on calls. Such as how long we are on "after wrap call" or when we are supposed to clock out when following up on a call escalation.