Make changes or lose your tenured employees=spending more on replacing and training - Traveler Support Specialist Navan Employee Review

2.0
10 Dec 2019
Recommend
CEO approval
Business outlook

Pros

- catered Lunches every day - unlimited Paid time off - unlimited snacks - travel stipend - genuinely smart/hardworking people

Cons

As a job seeker, its important for you to know the truth. Overall company culture- If you are in the interview process right now, the recruiter is probably selling you on how great the culture is and telling you how we just raised 54mil. But are they telling you that most employees are overworked and, for a lot of departments, underpaid? That instead of addressing this, we spend thousands of dollars on useless marketing events? That there is a culture of fear and intimidation. That if you dare to give feedback or disagree with something, you will have a target on your head? That people are only looking out for themselves and will drag you down to get to the top? Promotions/Raises- Promotions are heavily based off of favoritism. There is no actual criteria for earning a promotion. Working hard will not get you there. Saying the right things to the right people will. Good luck getting a raise because that's apparently not a thing here. You wont even know what you need to do get one. Even if you do get a promotion, most of the time it wont come with a raise. They will expect you to do more work for the same amount of $ and take advantage of you. Based on the other reviews I've seen here, someone from the HR team is going to probably respond to this and say "they are working on this/building this out" but I wouldn't hold my breath. It was acceptable not to have anything when we were a 100 person company but we are at over 800 employees now. Plus, the damage has been done. People who were never adequate enough to lead/manage are eroding morale and driving out their employees. Management: I would safely say 85% of the managers are unfit for the position. Most of them have 0 to little experience managing people and only got there because of tenure. Managers play favorites and desperately need cultural competency and diversity training. Employee Resources- Until this day I do not have a clue who our HR business partner is. Employees are not given information on who they can go to to safely share feedback. Employees do not have the tools to help them succeed or grow internally. The people team prioritizes planning happy hours over providing us with things we actually need. Diversity- You'll hear the executive team brag about how diverse we are all time but that's certainly not the case. Its nothing more than a marketing tactic and management has no interest in making it a priority. The response given when an employee asked if we were going to focus on it was along the lines of "its not a problem yet [lack of diversity], so no, but feel free to start it if you want ". People of color and other minorities do not feel included or represented in upper management. Overall, I do not recommend working here. While the company is building a great product, there are so many issues that are going unaddressed and the culture is suffering because of it.

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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