Culture of “Paranoia” - Anonymous employee Navan Employee Review

1.0
29 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is a company with ambitious vision and an ever-improving expense product.

Cons

If you weren’t part of the company 4 years ago, you feel like the “everybody else”. Constantly changing comp plans with delayed or no gratification. You are paid on consumption but judged on other metrics. There is no enablement from Sr Leadership to the managers, who are left to fend for themselves. CRO wants everyone to operate in a state of paranoia (actually vocalized) vs urgency. Product bugs out of a salesperson’s control can put you out of a commission check. The company is doing well relative to the macro environment, but no one feels like it is. A lot of people won’t make it here in a closing role unless they start extremely hot, which usually means they are given specific opportunities early by leadership.

Explore other reviews about Navan

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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