Wish I read these reviews. Navan ruined my career. - Customer Success Manager Navan Employee Review

1.0
22 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Free lunch and unique product offering (albeit not functional)

Cons

People leaving or getting fired/layoff at Navan has been normalised. 1. Read these reviews (the average score compared to any other similar company will paint a clear picture) 2. Key metric: average employee tenure. The turnover perpetuates a tense atmosphere of instability. Morale was chronically low whilst I was there and continues to be. You'll spend weekends job hunting...do not join this business

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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