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      Navitus Health Solutions

      Engaged employer

      Navitus Health Solutions reviews

      Don't let the uptake in positive reviews fool you - Anonymous employee Navitus Health Solutions Employee Review

      2.0
      28 May 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The new building in Madison is nice

      Cons

      Navitus HR actually sent out an email to their employees saying there were too many negative reviews, and to please write reviews. Instead of fixing the problems that actually exist (favoritism, poor compensation, lack of advancement opportunities, not "best in class" benefits, to name a few) they are actually asking employees to do them a solid, and in my opinion fluff their rating. These negative reviews are not "sour grapes" from previous employees. These are real issues plaguing this company. There are many companies growing at a rapid pace, similar to Navitus, who are handling their business and their staff much better. Even little things like better bereavement, maternity/paternity leaves, wellness programs and true merit increases could help. Bullying also seems to be tolerated here, many times causing staff to feel as though they are working in a middle school environment. Even with direct documented complaints to leadership, bullies are allowed to exist and even advance.

      avatar
      Navitus Health Solutions Response
      6y
      Thank you for your comment and perspective. Navitus is serious about improving the employee experience and is mindful of these reviews—and we have implemented many employee programs based on feedback received. We did ask employees to write something if they felt motivated to do so, as we wish to attract good employees. We did not say what to write, nor did we incentivize anyone to write anything positive. We truly appreciate the time our employees took to write a review. As for the idea that bullying is tolerated, that is not true. While we do not advertise the consequences to employees for verified inappropriate behavior toward others, we must and do address it. We have a zero tolerance for bullying, and we act on any allegations by investigating, retraining, and applying appropriate discipline up to and including termination.

      Explore other reviews about Navitus Health Solutions

      5.0
      2 Dec 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Navitus has a great culture with mission that is easy to get behind. The teams really come together to solve problems and address issue, and management usually has their hearts in the right place.

      Cons

      The challenges in the IT space require serious efforts to stay current with industry standards and compliance requirements, and there have been systemic problems.

      1
      3.0
      23 Apr 2026
      Client services executive
      Recommend
      CEO approval
      Business outlook

      Pros

      I see a lot of value in working within Navitus Key Accounts because it provides exposure to complex, high-touch client relationships where the work goes beyond service management. It allows me to strengthen my PBM expertise, understand pharmacy trend and cost drivers more deeply, and partner cross-functionally to bring strategic recommendations to clients. I also value Navitus’ transparent model because it creates a stronger foundation for consultative conversations with clients and consultants.

      Cons

      Key Accounts can be high-pressure, the workload can be reactive, you may be accountable without always having direct control, transparent PBM does not mean simple PBM, key clients can require a lot of polish and emotional control, internal process changes can create friction

      2
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