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Navy Federal Credit Union

Engaged employer

Good Overall, Poor Maternity Benefits - Anonymous employee Navy Federal Credit Union Employee Review

4.0
31 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've been at this company for several years now and, overall, it has been a positive experience. I've been promoted several times and have always had lots of opportunities for training and advancement. Of the three supervisors I've had, only one was incompetent in the role and I was able to get away from her quickly. The systems I have to work with aren't spectacular, but they're decent enough. My management takes constructive advise very well and is willing to escalate good ideas.

Cons

All of my experiences using my extensive benefits were great, until my husband and I decided to have our first child. First: the maternity leave rules were hard to find and harder to understand. I had to read, then re-read, then email HR, then email HR again for clarification on their previous email before I finally understood what leave time the company would pay. Second: After having a great experience with all my other benefits and finding them more than adequate (especially for the area), the maternity leave benefits (or lack thereof) were sorely dissapointing. There is no *true* benefit. Employees are allowed a mere 12 weeks per FMLA which the company is required to follow in my location. They do not allow leave beyond what they are federally required to allow. Leave compensation: After requiring the employee to use 2 weeks of their personal leave, the Short Term Disability program will pay 75% of the employee's pay for 4 weeks. That's it. That's all. Nothing else. Any other time you take and want to be paid for, you must use your own leave store. Oh, and extra bonus: when you get back to work and have 0 hours of leave accumulated because you took it all on maternity leave - you have to build your leave back up to 32 hours and maintain a minimum balance of 32 hours before you take any additonal leave OR you can be dinged for it in your performance review (which affects your annual raise and bonus). When you earn 7 hours of leave every 2 weeks, that means you're not supposed to take leave until 10 weeks after coming back from maternity leave. Anyone who has ever put a child in daycare understands how impossible that is with all the germs going around and very immature immune systems. Flexible Work/Leave Options Available to New Parents: None. There are no reduced schedules, flexible schedules, or telework options offered (unless you were grandfathered in on the very small pilot program years ago). Additionally, there is no increased leave offered.

Explore other reviews about Navy Federal Credit Union

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance. Great benefits- 7% 401K match, 3% pension, $1K HSA match. 4 weeks vacation and 2 weeks sick leave. Discounted rate on mortgage or auto loan. Company really values tenure and employee retention. Hybrid schedule with 3 times a week for people leaders, 2 times a week for individual contributors.

Cons

Ver relationship-based. If you can't network, you likely won't have much upward mobility. Can be bureaucratic depending on your leadership.

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Navy Federal Credit Union Response
2d
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

3
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